內容簡介top Arguing 簡介 Disagreements may be inevitable, but when they get out of hand, they can lead to misunderstandings, hurt feelings, and even physical fighting. Some young people are overcome by anger or frustration during a confrontation, while others will do anything to avoid one altogether.Arguing: Deal with it word by word looks at the reasons why communication breaks down during arguments and suggests effective ways for young people to manage verbal disputes before they escalate into full-scale conflicts.Elaine Slavens is the former Consultant of Guidance and Social/Personal Skills for the Toronto District School Board and was previously Conflict Resolution Advisor for the Toronto Board of Education. This book reflects her deep and sympathetic understanding of young people and her experience with issues of conflict in school settings. The "Deal With It" Series helps adolescents cope with conflicts in everyday life and aims to promote peaceful homes, schools, and communities.Steven Murray is an award-winning, Toronto-based illustrator and a graduate of Sheridan College's prestigious Interpretive Illustration program. His unique blend of humour and art has been consistently on display in publications such as The Globe and Mail, National Post and The Toronto Star.